About Us

5* service to us means that with a maximum of 17 luxury suites in our hotel, we have the time to give your furry babies the individual one to one care and attention they are used to at home.

The Pussy Cat Hillton suites are large and spacious and allow up to 4 guests from the same family to stay together.

Guests receive room service at least twice a day serving a sumptuous breakfast and dinner.  Your baby will receive fresh water daily or replenished when needed throughout the day.  Biscuits can be provided throughout the day if required.

Opening Hours

Monday to Saturday

10.00am-12:00pm (all check out appointments)

14:00pm-17:00pm (all check in and late check out appointments)

Check ins and Check outs by appointment only.

If you do not drive or use public transport, you may be interested to know that our sister company, The Hillton Pet Taxi Service may be able to help. We can arrange for a VIP taxi to pick up our guests and bring them to us or back home if requested.

Sundays and Bank Holidays


We will still be caring for cats in our hotel on a Sunday. However, we will no longer be booking any check in/out appointments. There will also be no viewing appointments available on those dates.

We are located at:

54 Frederick Road, Rainham, Essex, RM13 8NJ.

All visitors please park using our private forecourt facility. Please ring our cattery bell for access. Please refrain from parking in the street or over our neighbours driveway, if possible.

Viewings are welcome anytime during our opening hours.  Please give us a call to let us know you are coming.

All enquiries please call 01708 913644.